MS
Michaela S

1 reviews | Active since Nov 2017

07 Nov 2017, 09:43

TERRIBLE customer service

I have been trying for weeks to get my refund - which they say they have done yet continue to fail to provide proof - and my emails are being ignored. Utterly shocked at how terrible the customer service is - I've essentially had money ****** from me. NEVER shopping at Spree again after this.

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Replies (1)
Spree.co.za
Spree.co.za's reply17 Nov 2017, 10:28
Official

Good day

We are terribly sorry that you have encountered difficultly with your recent Spree refund.

Please note that Spree no longer manage complaints on this platform. Kindly contact us on the various platforms available and we will attend to the matter and assist you thereon.

Once again, our apologies for all the trouble and frustration encountered.

Warm regards
The Spree team