RZ
Roxanne Z

1 reviews | Active since Oct 2013

15 Dec 2017, 23:05

Strike three for Spree

I am writing thing review to express my deep disappointment with one of my favourite online shopping sites. Here are my reasons why I could not hold back on posting this: 1) ORDER # ********** 77 - ordered a kaftan, it was damaged, requested an exchange via email on the 4th December 2017, no response, follow up emails, no response. Finally someone answers the phone and hopefully my exchange will happen. 2) ORDER # ********** 83 - bikini top delivered with now bottom, this is currently under investigation. 3) ORDER # ********** 81 - cherry on the top, I ordered a white jumpsuit from vera moda with green leaves on it for my birthday this Sunday, thanks for sending me a butterfly infested jumpsuit that looks like my grandmothers curtains. I am so upset with the lack of care and effort you have put into my orders. I will not recommend you to anyone anytime soon.

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Replies (1)
Spree.co.za
Spree.co.za's reply17 Jan 2018, 17:08
Official

Good day

We are terribly sorry that you have encountered difficultly with your recent Spree order.

Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.

Once again, our apologies for all the trouble and frustration encountered.

Warm regards
The Spree team

Best regards,