Stinky attitude along with staff incompetence

After purchasing for over R5k the past week, they deliver they wrong order placed in the right box. Today after promising I'd get the right order the can effiently collect the wrong shoes without replacing them with the correct ones. I called the call centre around 17h35, the consultant had a terrible attitude but promised to following up nd call me back same time knowing full well she wouldn't. Its 2hrs later and they are now closed with no feedback. From the initial point of my complaint yesterday morning at 07h20 am I conveyed to Leri (I think) how urgent this delivery was for a function we need to attend tomorrow morning but nobody seems to give a damn. I also had a R213 credit on my profile which has now mysteriously disappeared... Spree service and all its staff have proven to be highly ***********'. I have emailed their support email with a generic response from yesterday and today they have closed my query without a single call back or further correspondence! An absolute waste of my blady time!