AVdM
Anzel Van der Mescht
1 reviews | Active since Jul 2012
12 May 2015, 14:28
Still waiting for my refund
I returned a pair of boots to Spree on 10 April. It is 12 May and I am still waiting for my refund. They keep saying it's been processed. I've sent numerous emails and also contacted them telephonically. But no money.... How long must one wait??? And I ordered from them again. I am quite a regular, this is so irritating!
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Spree.co.za's replyOfficial
12 May 2015, 15:10Hello Anzelvdm,
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
We were unable to reach you by telephone when we tried calling the cell phone number which we have on file for you. The refund was processed on the 8th of this month. Please allow 3 -5 working days for the refund to reflect in your account.
We apologise for the delay and any inconvenience caused.
Regards,
Spree Support
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
We were unable to reach you by telephone when we tried calling the cell phone number which we have on file for you. The refund was processed on the 8th of this month. Please allow 3 -5 working days for the refund to reflect in your account.
We apologise for the delay and any inconvenience caused.
Regards,
Spree Support
Spree.co.za's reply12 May 2015, 15:10
Official
Hello Anzelvdm,
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
We were unable to reach you by telephone when we tried calling the cell phone number which we have on file for you. The refund was processed on the 8th of this month. Please allow 3 -5 working days for the refund to reflect in your account.
We apologise for the delay and any inconvenience caused.
Regards,
Spree Support
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
We were unable to reach you by telephone when we tried calling the cell phone number which we have on file for you. The refund was processed on the 8th of this month. Please allow 3 -5 working days for the refund to reflect in your account.
We apologise for the delay and any inconvenience caused.
Regards,
Spree Support