Still waiting for my refund

<p>I am a Spree regular customer but after my recent experience i doubt if i ll ever buy at Spree. I ll stick with zando and superbalist. On the 20th i logged 3 returns with different order numbers and all 3 orders were collected on the 20th but to my surprise</p> <p>Spree claims that only 1 order was recieved on the 24th which is very strange. according to their policy the turnaround time for the returns to be finalised is 10 days.</p> <p>i'm concern about that because to date no one has mentioned anything about my refunds and exchanges that was requested on the 20th. i have sent several emails and Nuraan Brown promised to come back to me on Monday, 31st morning. till now i haven't heard anything. Spree customer service sucks period. They are sitting with almost R2000 worth of refund. This is totally unacceptable.</p>