mP
musa P
1 reviews | Active since Apr 2014
25 Jan 2016, 08:21
Still waiting for my refund
I returned my order *** on the 11/01/16 and quality check was done the 18/01/16 and even today I'm still waiting for my refund I'm really not happy because I need to use my money. January is now coming to an end no one is communicating with me about what is going on, instead I must use my airtime to keep calling the customer care that is just very unprofessional for me.
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Spree.co.za's replyOfficial
25 Jan 2016, 14:58Hello musavivian,
Our apologies for the delay in your refund being processed.
We note that this was concluded earlier today and will reflect within 5-7 working days.
While we would like to expedite the refund, we however have no control when processed to your bank.
Again, our apologies for the inconvenience caused.
Warm regards
The Spree team
Our apologies for the delay in your refund being processed.
We note that this was concluded earlier today and will reflect within 5-7 working days.
While we would like to expedite the refund, we however have no control when processed to your bank.
Again, our apologies for the inconvenience caused.
Warm regards
The Spree team
Spree.co.za's reply25 Jan 2016, 14:58
Official
Hello musavivian,
Our apologies for the delay in your refund being processed.
We note that this was concluded earlier today and will reflect within 5-7 working days.
While we would like to expedite the refund, we however have no control when processed to your bank.
Again, our apologies for the inconvenience caused.
Warm regards
The Spree team
Our apologies for the delay in your refund being processed.
We note that this was concluded earlier today and will reflect within 5-7 working days.
While we would like to expedite the refund, we however have no control when processed to your bank.
Again, our apologies for the inconvenience caused.
Warm regards
The Spree team