STILL WAITING FOR MY REFUND!!!

I will never purchase anything using [URL Removed] again. The customer service is terrible. I received one email stating that my money will be refunded which never happened. My other emails were all ignored.<br> <br> To spree - I think you should pay attention to the complaints posted on hellopeter and do something about it. Ignoring problems wont make them disappear. I do not care that you are busy over the festive period. I think that three weeks is more than enough time to process a refund. I expect an explanation why my refund was delayed & I expect an apology.