aK
ahmed K
1 reviews | Active since Feb 2011
04 May 2015, 13:54
Still no response after complaining and complainin
I left a report on 24.04.2015, and was told that someone would be in contact me. What a load of lies. Still waiting for my query to be resolved. Spree took my money and now they refrain from delivering my order. I have not had such a run around in my life. Prior to my complain on this site, I exhausted all avenues at Spree. Subsequent to my 1st complain on HP, I was promised that someone would be in contact, but to no avail. I then sent 2 emails last week, and none of them were responded to. This is now quickly becoming frustrating, as they have now ****** my money.
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Spree.co.za's replyOfficial
04 May 2015, 16:01Hello ahmedkhan,
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
As per our telephone conversation, the items we do have available in stock from the order are being packed at warehouse and will be delivered to you shortly. Our payments team is also busy with the refund and will communicate with you once it has gone through.
We apologise for the delay and any inconvenience caused.
Regards,
Spree Support
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
As per our telephone conversation, the items we do have available in stock from the order are being packed at warehouse and will be delivered to you shortly. Our payments team is also busy with the refund and will communicate with you once it has gone through.
We apologise for the delay and any inconvenience caused.
Regards,
Spree Support
Spree.co.za's reply04 May 2015, 16:01
Official
Hello ahmedkhan,
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
As per our telephone conversation, the items we do have available in stock from the order are being packed at warehouse and will be delivered to you shortly. Our payments team is also busy with the refund and will communicate with you once it has gone through.
We apologise for the delay and any inconvenience caused.
Regards,
Spree Support
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
As per our telephone conversation, the items we do have available in stock from the order are being packed at warehouse and will be delivered to you shortly. Our payments team is also busy with the refund and will communicate with you once it has gone through.
We apologise for the delay and any inconvenience caused.
Regards,
Spree Support