Svdm
Simone van der merwe
1 reviews | Active since Apr 2015
09 Jun 2015, 10:47
Still no refund
Spree was supposed to give me a refund for the empty make up that was delivered to me. I have requested a refund about a week ago (on 02 June 2015), but nothing.<br> <br> A lot of other people said they are still waiting for their refund after 3-4 weeks, while the policy state that the refund will take between 3 and 10 days.<br> <br> Will I also be one of those lucky ones that's going to wait over 3 weeks for my refund?
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Spree.co.za's replyOfficial
09 Jun 2015, 11:13Hello simone8,
Thank you for bringing this matter to our attention.
According to our system, the return was logged on the 2cnd and our couriers collected the item the following day on the 3rd. After having been checked by our Quality Check department, your return was processed on the 5th. Please allow 3 - 5 working days for the refund to reflect in your account.
Regards,
Spree Support
Thank you for bringing this matter to our attention.
According to our system, the return was logged on the 2cnd and our couriers collected the item the following day on the 3rd. After having been checked by our Quality Check department, your return was processed on the 5th. Please allow 3 - 5 working days for the refund to reflect in your account.
Regards,
Spree Support
Spree.co.za's reply09 Jun 2015, 11:13
Official
Hello simone8,
Thank you for bringing this matter to our attention.
According to our system, the return was logged on the 2cnd and our couriers collected the item the following day on the 3rd. After having been checked by our Quality Check department, your return was processed on the 5th. Please allow 3 - 5 working days for the refund to reflect in your account.
Regards,
Spree Support
Thank you for bringing this matter to our attention.
According to our system, the return was logged on the 2cnd and our couriers collected the item the following day on the 3rd. After having been checked by our Quality Check department, your return was processed on the 5th. Please allow 3 - 5 working days for the refund to reflect in your account.
Regards,
Spree Support