STAY AWAY FROM SPREE!

August 2016 (order ********** 53): incomplete order delivered. All jewelry items missing. I have been assigned multiple report references (404873 - 8 Sep, 422273 - 6 Oct, 532461 - 13 March). Not much feedback.

I received a phone call on 6 October 2016 where a lady told me one of the jewellery items was located.

Then I got the email below.

"Leeroy (Spree) Oct 11, 15:13 SAST

Good Afternoon.

Thank you for the email and your request have been noted however I would like to inform you that we have sent one more request to our warehouse with regards to the missing items that was not delivered to you.

Kind Regards Leroy"

Them after complaining on Facebook:

9 April 2017

“Hi

My apologies on behalf of Spree for the lengthy time it had taken for the matter to be resolved.

It is unfortunate that so much time has lapsed and we are unable to replace the items which was not received as we have sold out on the items which you have ordered. We will however follow up with the agent who assisted you previously as well as our finance team.

Again, I am terribly sorry for your experience and we will find ways to ensure that this is never repeated.

Jacinta”

I’m still waiting. 15 months later.

Then today I decided to give them another shot. I went through checkout and payment was credited from my card then an error message appeared. R1950. Wondering when/if I’ll ever get my money back. ****************. STAY AWAY FROM SPREE!!!