NL
Nelson L
1 reviews | Active since Jul 2014
15 Apr 2015, 16:59
Stay Away - DO NOT USE [URL Removed]
After 2 weeks. I still have not received my order. Your 3D secure payment system sucks. Your support sucks. Your communication sucks.<br> <br> After inquiring many times, I am now told my order is sitting at the post office. How the **** does that happen? I gave my direct address.<br> <br> Stay away from these pathetic idiots. Worst online shop experience ever.
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Spree.co.za's replyOfficial
15 Apr 2015, 17:31Hello lopesnlf,
Good day,
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
As per your telephone conversation we confirmed the reason for the post office delivery was due to the postal code you chose and this is updated on your profile to ensure that you receive your next order at your physical address.
Our customer feedback is valuable to us and it helps us improve our internal processes and procedures so we will work on this and hope you have a better experience before.
Kind Regards,
Spree Support
Good day,
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
As per your telephone conversation we confirmed the reason for the post office delivery was due to the postal code you chose and this is updated on your profile to ensure that you receive your next order at your physical address.
Our customer feedback is valuable to us and it helps us improve our internal processes and procedures so we will work on this and hope you have a better experience before.
Kind Regards,
Spree Support
Spree.co.za's reply15 Apr 2015, 17:31
Official
Hello lopesnlf,
Good day,
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
As per your telephone conversation we confirmed the reason for the post office delivery was due to the postal code you chose and this is updated on your profile to ensure that you receive your next order at your physical address.
Our customer feedback is valuable to us and it helps us improve our internal processes and procedures so we will work on this and hope you have a better experience before.
Kind Regards,
Spree Support
Good day,
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
As per your telephone conversation we confirmed the reason for the post office delivery was due to the postal code you chose and this is updated on your profile to ensure that you receive your next order at your physical address.
Our customer feedback is valuable to us and it helps us improve our internal processes and procedures so we will work on this and hope you have a better experience before.
Kind Regards,
Spree Support