Spree.co.za won't deliver my order or pay my money - WORST online shopping experience.

I placed this order on Black Friday, 24 November and paid for it on that day as well. However, the Spree website did not reflect this and since then, I have been sent emails telling me that I haven't paid for my order.

I then proceeded to send the proof of payment to their customer support email address and there was no response or change in status of the order. I called theirr consultants the following week and was told the issue would be sorted. It has been almost three weeks now and the issue has still not been tended to.

Their customer care line is a nightmare to deal with becausethe calls do not go through. I don't know how these people operate.

I have paid R500 and have not received my order. So I am asking you to please sort this out immediately. Either process my order or give me my money back. How difficult can that be? The service I have received from Spree is absolutely appalling and subpar for a brand of this calibre. Absolutely disappointing.

A disappointed customer