Spree won't refund me my money!

<p>I'm absolutely disgusted in the manner that spree has handled my constant request for my refund. I ordered items and waited delivery and they were delivered with one item missing and on my account it kept saying whole order was being prepared for delivery it was sent to warehouse although almost all was delivered it was only one left...so i wanted to log a return for CurveX Guess Jean which was big but I could not log on my account as it was saying it's not delivered its sent to warehouse which made no sense! I emailed spree and told them it's been a while and one of my items was not delivered and I needed to return something ...a lady called me and said the missing item is out of stick they will refu d for that then she will arrange someone to collect items I want to return...then few days I got my R52 for undelierved item and sometime the CurveX Guess Jean was collected for return . I then emailed them to inform them I got the refund for missing item but still waiting for guess Jean...lady asked my details and said I will get it in 48hours... I Sent my banking details and waited but time went by NOTHING! I then emailed them but each time I email they give me the run around and don't give me my money... I've sent snapshots of my previous emails about matter but they tell me stories and make me seem like am crazy.... I'm truly disappointed in their service.</p>