Spree voucher codes not valid
I bought two vouchers. When I tried to use them the voucher codes did not worm. I contacted Spree and they said that the vouchers expired in 3 months. One voucher have not even reached 3 months. I read the policy on vouchers and it states that is is valid for 6 months after purchase. Spree apologised for the misunderstanding but never fixed the problem. I still do not have working/valid voucher codes. They are ignoring all my messages.
Good day
We are terribly sorry that you have encountered difficultly with your recent Spree order.
Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.
Once again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree team
Good day
We are terribly sorry that you have encountered difficultly with your recent Spree order.
Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.
Once again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree team