1 reviews | Active since Jan 2012
Spree - They ALWAYS can't deliver what you pay for
I shopped online at Spree on 21st and 30th July 2015 and at both instances Spree insisted on bad service. <br> <br> I had purchased a whole lot of stuff on the 21st and when I was to pay for the items, the site informed me that some of the items are now out of stock. Customers should be given time to shop without items being removed from their cart, afterall you have thousands of items, how fast can a person go through the items only for them to be removed from your shopping cart. So in my final purchase, I lost the stuff I most wanted & a few days later got a call from Spree that another item won't be sent because it was damaged-sigh! I have to say though when spree mistakenly credited me the entire amount instead of just for the 1 item, they worked SO FAST to make sure the money was sent back to them....amazingly good service to themselves!<br> <br> On my 2nd shopping 'spree' - I once again purchased a whole lot of items, only to be told 2 days later that they cannot deliver 2 items because of 'stock issues'!!! How do u suddenly have stock issues? Spree has to b the worst shopping site online-never again! Please remove me from ur mailing list, I don't wish to b continuously disappointed
Our sincere apologies for the above frustrations.
I can assure that we will take your recommendation to our tech team concerning reserved items in your basket for a limited time.
Our sale has seen large volumes of shoppers on our site and this has affected stock availability.
We do regret that your recent shopping has not been favourable, we however value your feedback and we will work on improving on this.
Warm regards
The Spree Team
Our sincere apologies for the above frustrations.
I can assure that we will take your recommendation to our tech team concerning reserved items in your basket for a limited time.
Our sale has seen large volumes of shoppers on our site and this has affected stock availability.
We do regret that your recent shopping has not been favourable, we however value your feedback and we will work on improving on this.
Warm regards
The Spree Team
