1 reviews | Active since Dec 2016

15 Dec 2016, 08:21

SPREE RUINED MY CHRISTMAS!!!

<p>I ordered and paid for a Christmas present from SPREE on Monday 5 December 2016 and got a mail the same day to confirm my payment has been received and that my order is ready to be shipped. On the 6th I got another mail to say I can expect my order by Monday the 12th which suited me because I only go on leave the 15th and would have the present well in time. Well Monday came and no delivery. I phoned SPREE and they assured me it would be delivered on Tuesday, which also I had received nothing, so I phoned again which AGAIN Justine assured me it would definitely be delivered on Wednesday but she will find out and phone me back to let me know what is going on and never phoned me back…. And guess what… STILL NOTHING!!!!</p> <p>I will NEVER order from SPREE again and will advise anyone not to count on them for service or delivery!!!</p> <p>Takealot would never drop a customer like this!!</p>

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Replies (1)
Spree.co.za
Spree.co.za's reply15 Dec 2016, 12:59
Official

Hi Nadia

Our apologies for the frustration.

We have instructed the couriers to ensure an urgent delivery and we are awaiting confirmation of the delivery.

Again, our apologies for the inconvenience caused.

Warm regards

The Spree team