Spree Returns

I have returned items to spree twice now. The first time, my refund took nearly 3 weeks to reflect in my bank account & I had to phone 3 times to ask for my gift voucher to be credited to my spree account. This is the second time now & I am still waiting 3 weeks later for the money to be refunded! Each time I phone I am told that this is not normal Spree practice- but it seems that it is! <br> <br> I will definitely not be ordering from spree again. Nor will I encourage anybody else to do so as should you want a refund, you will wait in excess of 3 weeks!