spree refuse to payback my refund
<p>i've ordered on 7 february 2017, then after i ve completed the order i realised that i didnt use the voucher so i called them immediately, they i advised me to cancell the order then they will refund back my money from 2-7 days, until today 15 feb 2017 the money has not been refunded, instead they come with stories of tomorrow tomorrow,i've been calling them since 13 feb a lady called BUKHO said on the following day</p> <p> </p> <p>please i need my money urgently.</p>
Hi Banjwangazibini
Our apologies for your recent experience.
While every effort is made to ensure that the refund reflects in your bank account within the shortest period of time possible, we are unable to expedite the process as this process is completely external and beyond our processes.
We will be following up with our processes to ensure that this is not to be repeated again.
Again, our sincere apologies for the inconvenience caused.
Warm regards
The Spree team
Hi Banjwangazibini
Our apologies for your recent experience.
While every effort is made to ensure that the refund reflects in your bank account within the shortest period of time possible, we are unable to expedite the process as this process is completely external and beyond our processes.
We will be following up with our processes to ensure that this is not to be repeated again.
Again, our sincere apologies for the inconvenience caused.
Warm regards
The Spree team