1 reviews | Active since Dec 2017
Spree refund for incorrect debit
On Thursday 7 Dec I was browsing through the catalogue and added items to cart. I did not initiate the checkout and subsequently removed the items from my cart. Spree however took it upon themselves to deduct R300 from my account. I immediately send an email to address this matter but till today I have heard nothing back and my money has not been refunded. I have always made purchases before and have never had this problem. It is unacceptable that no one has gotten back tp me as yet!
Good day
We are terribly sorry that you have encountered difficultly with your recent Spree order.
Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.
Once again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree team
Best regards,
Good day
We are terribly sorry that you have encountered difficultly with your recent Spree order.
Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.
Once again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree team
Best regards,