SPREE NOT PROFFESIONAL

IM A VERY DISAPOINTED CUSTOMER, I HAD PLACED AN ORDER ON THE 21ST APRIL 2015 OF MALE JACKET FROM THEIR BIRTHDAY SPECIAL. I WAITED AND WAITED FOR THE ORDER TO ARRIVE AND IT DIDNT, TILL I CHECKED ON THEIR WEBSITE ON 28TH APRIL 2015 AND IT SAID THE ORDER IS \PENDING""; MY AIRTIME GOT DEPLETED; I THEN SENT AN EMAIL; BUT NO RESPONSE. TODAY 30TH; I CALLED THEM SPOKE TO ANOTHER LADY PUT ME ON HOLD FOR LONG; THEN TOLD ME MY MONEY DIDNT REFLECT WITHIN 24HRS ON THEIR ACCOUNT; THEN OUR CALL GOT CUT; I CALLED AGAIN SPOKE TO ZELPHA WHO TOLD ME; THERE WAS MISSING STOCK AT THE WAREHOUSE; THE JACKET WAS NEVER THERE; YET IT WAS ON THEIR WEBSITE AND IT SAID ON ITEM REMAINING. IF THAT BE THE CASE NO ONE CARED TO CONTACT ME; I HAD TO SPEND MY R100.00 AIRTIME; BAD SERVICE I MUST SAY.<br> <br> MY ANALYSIS; STAFF AT SPREE; CANCELS PEOPLE'S ORDERS WHEN THEY WANT AN ITEM FOR THEM SELVES AND WE GET OF KIND OF STORIES. HOW CAN AN ITEM ADVERTISED ONLINE GO MISSING IN THE WAREHOUSE? IT MAKES NO SENSE AND I WANT FULL REPORT OF WHAT HAPPENED TO THE JACKET;AS IVE HEARED MANY STORIES WITH NO SENSE."""