1 reviews | Active since Oct 2011
Spree left me stranded because of their Dishonesty.
<p>On the 1st of May 2017. I have placed an order with Spree for items which I needed for Funeral and the wedding. According to my invoice the delivery was supposed to take place between 3-4 working days. I was expecting my order on Thursday the 4th or latest Friday,5th. Today it's Saturday and nothing has been delivered. I didn't even bring clothes since I was expecting my outfit. At this point am sitting in the house unable to attend my cousin's funeral bcoz I have nothing ready for me to wear. I won't even attend my friend's wedding. Thanks to SPREE. They even have aude city to tell me to make a plan for today meaning spend another money to buy new outfit clearly they careless about their clients</p>
Good day Elizabeth
We are terribly sorry for the experience received, This is definitely not the impression we would like our customers to have.
The payment was not yet authorised by your bank at the time of purchase in our Account.
Depending on the amount of the order, your bank will undergo verification checks before authorising the payment for security reasons. (it's not your order specifically, but random checks are done at the bank)
We tried reaching you with no success as we needed to explain the process, Kindly update your correct contact details under your profile when you have time.
we will be calling you shortly for updates on the number visible on this page.
Kind Regards
Spree Team
Good day Elizabeth
We are terribly sorry for the experience received, This is definitely not the impression we would like our customers to have.
The payment was not yet authorised by your bank at the time of purchase in our Account.
Depending on the amount of the order, your bank will undergo verification checks before authorising the payment for security reasons. (it's not your order specifically, but random checks are done at the bank)
We tried reaching you with no success as we needed to explain the process, Kindly update your correct contact details under your profile when you have time.
we will be calling you shortly for updates on the number visible on this page.
Kind Regards
Spree Team