SPREE IS THE WORST ONLINE SHOPPING BUSINESS

<p>So, I previously published a review on Hello Peter regarding the putrid service that I received and continue to receive from spree to date!I published the initial review on Friday evening and someone promptly called me on Saterday morning at 12.10. At this stage, I was busy and requested that they call me back in half an hour. They did not call me back on the Saterday which was acceptable to me as I knew they closed at 13.00pm. They called me back on Monday and explained my frustration and concerns. Zelpha kept referring to the "terms and conditions" of the return process and that it takes up to 10 days as contractually stipulated. BUT I needed to interrupt her a few times and explicitly explain that it is NOT about the refund BUT the overall service that I received from Spree and still receive from them to date. it is beyond pathetic honestly! So there was mention of possible compensation but she would need to discuss the matter further with her MANAGER. This was Monday morning at about 8am. I receive a call after 3pm Monday afternoon, was unable to take the call. But no one tried to call me again (take note their offices close at 6pm). I call on Tuesday to speak to Zelpha and enquire what is happening. She calls me back and says the manager will let me know what is happening and will definitely call me. He called me at 2 pm side, was in meeting once again could not take the call. BUT seriously, who calls once and not again?! I ph spree again and urgently request the manager to contact me and guess what it is Wednesday and I am STILL WAITING for him to contact me? Seriously what type or kind of a business are you guys running? do you guys not care about your customers? you cant even provide proper service?! how can you not contact a client is beyond me? </p> <p> </p> <p>I regularly purchase on takealot and must say I take my hat off to the service they provide in comparison to Spree. </p>