1 reviews | Active since Jan 2017

03 Apr 2018, 09:25

Spree - For all your Shopping Disasters

I bought a few dresses on Spree last month. When the dresses arrived one dress was incorrect - it was not the dress I ordered.

I emailed Spree and informed them. I received a response saying they would check with the warehouse and get back to me.

That was 3 weeks ago! I have sent countless follow-up emails to every Spree email I could find and they all simply ignore me!!

I have been a loyal Spree customer for years, so to be treated as if I don't even exist is disgusting. If you are not interested in assisting me with a fault you caused then have the decency of telling me. Do not ignore me like ***ards and hope the problem will go away.

You are a disgrace to all online shopping outlets!

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Replies (1)
Spree.co.za
Spree.co.za's reply09 Apr 2018, 11:09
Official

Good day

We are terribly sorry that you have encountered difficultly with your recent Spree order.

Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.

Once again, our apologies for all the trouble and frustration encountered.

Warm regards
The Spree team