SPREE DOES NOT RESPECT CUSTOMERS AND THE CONSULTANTS ARE NOT PROFESSIONAL!

Good Day,

i have a store credit on my Spree account after they cancelled an order that i already paid for. I then made a purchase again and used the store credit amount and also paid in the difference. They again cancelled my order without any explanations after i emailed them a couple of times making them aware of the payment. please see below:

Your request (# ********** ) has been solved. To reopen this request, please reply to this email. Nomakathini (Spree) Jun 29, 11:22 SAST Good day Lerato

Thank you for your emial.

Please accept my apologies for the delayed response. I have forwarded your payment of R36.45 to our finance team.

Thanks, Noma

Nomakathini,

WHAT ASSISTANCE DID YOU GIVE ME HERE IF MY STORE CREDIT OF R417.90 IS STILL THERE AND MY ORDER THAT I HAVE ALREADY PAID FOR STILL REFLECTS THAT ITS AWAITING PAYMENT???????????????????