US
Unhappy S

1 reviews | Active since Dec 2017

11 Dec 2017, 09:56

Spree = ******

I ordered a Guess clutch on 29/12/20717 and paid the same day. After 5 long days I check my order and i get "Unfulfilled" note. I called and I was told they do not have stock. I requested a refund as I was ****ed that they can't monitor their stock and just let people pay knowing exactly that they do not have enough stock. I called everyday holding for an answer nothing less than 20 min only to get clueless people telling me they escalated my request when actually they didn't. The last guy I spoke to told me they are attending to refund request from black Friday! I bet they paid their useless staff with our money. I want my money and I will not let them loose with my money. Spree is *****. I wont let anyone buy here. I would advise people to use TAKEALOT as they are efficient. Ordered my laptop friday and received Monday. Now that is a business that knows how to serve customers, not spree.

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Replies (1)
Spree.co.za
Spree.co.za's reply17 Jan 2018, 17:05
Official

Good day

We are terribly sorry that you have encountered difficultly with your recent Spree order.

Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.

Once again, our apologies for all the trouble and frustration encountered.

Warm regards
The Spree team

Best regards,