Spree.co.za - taking terrible customer service to the next level

<p>Placed a rather large order over Black Friday weekend and payment with my credit card went through instantaneously. Delivery date advised was 2-6 working days. Checked on order during the week and received a message that payment was still pending. I called Spree customer care to query and was promised feedback later in the day. By 4pm I had no response so called again. Apparently they tried to call me on the incorrect number, though the contact details on my profile are all correct. They had technical issues with the order which they had to process manually but would keep me updated and let me know when delivery would be made. Received no further communication and I have had to call them everyday over the last 4 days for feedback. Spoke to 5 agents (including a manager). Last response (which I had to call in for again) was that they cannot provide an ETA on resolution of the issue or delivery of the order. Thanks Spree keep your order, apologies and your ********** service and I will just switch to Superbalist.</p>