NR
Nasreen R

1 reviews | Active since Jun 2015

18 Dec 2017, 14:09

SICK OF THEIR INCOMPETENCE!

In the period of 3 months, I have ordered 3 times (different items) and have had INCORRECT sizes delivered to me! ALL THREE TIMES!!! These have been birthday gifts for people and I have had to show up at parties EMPTY HANDED DUE TO THEIR INCOMPETENCE! THIS ONLINE SERVICE IS INCONSISTENT! INEFFICIENT AND I HAVE HAD IT WITH THEM! SPREE IS BY FAR THE WORSE ONLINE SERVICE IN SOUTH AFRICA! I WOULD BE ASHAMED TO BE ASSOCIATED WITH THEM!

I WILL YET HAVE TO SHOW UP WITH NO GIFT TO YET ANOTHER BIRTHDAY PARTY BECAUSE OF THIS ****TY SERVICE! THEY NEED THEIR LICENCE REVOKED! THEY PROVIDE NO COURTEOUS SOLUTIONS TO MAKE THEIR CLIENT HAPPY, ITS JUST ANOTHER DELAYED REFUND, I HATE THIS ONLINE RETAILER WITH ALL OF ME!

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Replies (1)
Spree.co.za
Spree.co.za's reply17 Jan 2018, 17:10
Official

Good day

We are terribly sorry that you have encountered difficultly with your recent Spree order.

Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.

Once again, our apologies for all the trouble and frustration encountered.

Warm regards
The Spree team