PJ
Philippa J
1 reviews | Active since Nov 2017
28 Nov 2017, 15:05
Shocking service
Spree provided no communication. When I called their support line - they were not helpful and rude. It took a week for them to process my order. They do not reply to emails and I was promised someone would call me and no one did.
When my order was finally processed a week late - I was told that the items I purchased were not longer available.
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Replies (1)
Spree.co.za's replyOfficial
16 Jan 2018, 15:33Good day
We are terribly sorry that you have encountered difficultly with your recent Spree order.
Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.
Once again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree team
Best regards,
Spree.co.za's reply16 Jan 2018, 15:33
Official
Good day
We are terribly sorry that you have encountered difficultly with your recent Spree order.
Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.
Once again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree team
Best regards,