****ty ****ty ****ty

****ty service doesn't get ****tier that this. I made payment for an item on the 26th November 2017 and got a hold of them the next day just to MAKE SURE they received the proof of payment that I sent and all and was told that all was A-OK, on my side I must just be a sitting duck and wait. Numerous attempts to reach them via email (automated responses I get selling a dream of somebody getting back to you, then no one does, then you are supposed to rate the service of how your query was resolved, How if no one never got back to you?????????), and calling the whe freaking week also has failed and the next thing my order is CANCELLED. Like the ****, they keep me waiting and waiting and waiting and waiting and waiting and waiting and waiting and waiting and waiting and...you get the point. I on the other hand have to chase them around to see if all is Ok, I can't reach them. I reach out to their other departments, useless still and now THIS!!!!!! TOTALLY ****ING ****ED OFF