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tiaan.durand tiaan.durand

1 reviews | Active since Aug 2017

14 Aug 2017, 15:15

Shame on you, Spree! I accept that you can't supply the item ordered so just accept that you owe me a refund.

<p>On the 30th of June I received a bunch of items that I ordered from Spree.co.za. There was 1 item missing and I contected them to enquire about this. After "looking" for the item in the warehouse, it was confirmed that they were out of stock. I requested a refund. Ever since then I have not yet heard from Spree even though I have phoned and e-mailed on a regular basis. It is now the 14th of August. </p> <p> </p> <p>This is really PATHETIC! How can you not have a refund system in place?</p>

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Replies (2)
Spree.co.za
Spree.co.za's reply15 Aug 2017, 16:05
Official

Good day

We are terribly sorry that you have encountered difficultly with your recent Spree refund.

Please note that Spree no longer manage complaints on this platform. Kindly contact us on the various platforms available and we will attend to the matter and assist you thereon.

Again, our apologies for all the trouble and frustration encountered.

Warm regards
The Spree team

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tiaan.durand tiaan.durand's update17 Aug 2017, 11:56
Reviewer Update
Dear Spree Team I HAVE contacted you on the various platforms. Many times. Over and over. Nothing comes from it.