1 reviews | Active since Jun 2017

10 Jun 2017, 10:29

Service Delivery

<p>Ordered a pair of shoes two weeks ago, still waiting! Online shopping suppose enhance convenience, speed and piece of mind. Not so with Spree. I ordered shoes from Superbalist, received it two days later, returned one pair and received a replacement the folliowing day. How's that for service. Spree, wake up! Marketing 101 - meet or exceed your customers expectations.</p> <p> </p>

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Replies (1)
Spree.co.za
Spree.co.za's reply12 Jun 2017, 18:29
Official

Hi Mark

We are truly sorry to disappoint you, we are currently experiencing delays at the moment, but promise to be up to our usual standards soon!

Despite putting measures in place to deal with the surge in orders, Our warehouse Team is taking longer than expected to pack and dispatch some customers’ orders.

We will be contacting your shortly to get your order number, as its not captured. Once received, we will then track the current status and advise with feedback.

Kind Regards
Spree Team