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I placed a order online on the 08 December 2017. The order was delivered on the wrong person on the 12 December she also got my order i had her's. I returned the order to Spree they promised to swap the order and delivery before the 15 Dec as we were closing. They delivered again my order to her on the 15 Dec. She took my numbers and and called me to ask if we can meet somewhere and swap our orders as Spree are messing us up unfortunately i couldn't as i never received any order after. I had to phone Spree everyday with my own airtime they kept telling that they will sort it out. As i really needed that item i ordered it again and choose next day delivery of which i got that order. Now i have been phoning and emailing them about my refund for the order that i paid on the 08 Dec and never received. NOBODY IS WILLING TO HELP . They dont reply on my emails. When i check the status on my profile at Spree it says i requested a refund but they waiting for me to post the item. HOW CAN I POST AN ITEM I NEVER RECEIVED. I want my hard earned money refunded to me and apology for the way they treating me as a customer is not right.