CK
Cathy K
1 reviews | Active since Mar 2009
06 Jul 2015, 13:27
Return Request
I have ordered an item from Spree upon delivery I didn't like the quality of the item and immediately logged on to their side to have the it collected.Return request was logged on the 25 June up until today I have been receiving calls from different call centre agents confirming the collection and nobody actually arrives to collect.<br> <br> Spree can you please come and collect your item and refund my credit card.
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Spree.co.za's replyOfficial
09 Jul 2015, 15:26Hello madumane,
Thank you for bringing this to our attention.
We apologize for any inconvenience and will look into this matter to ensure it is resolved urgently.
This incident has been dually noted and the necessary precautions have been put in place as preventive measures. We are always keen to act proactively and plan ahead. We will make everything in our power to make sure this won't happen again.
We value your business and wish to retain you as our client.
Thank you for bringing this to our attention.
We apologize for any inconvenience and will look into this matter to ensure it is resolved urgently.
This incident has been dually noted and the necessary precautions have been put in place as preventive measures. We are always keen to act proactively and plan ahead. We will make everything in our power to make sure this won't happen again.
We value your business and wish to retain you as our client.
Best regards,
Spree.co.za's reply09 Jul 2015, 15:26
Official
Hello madumane,
Thank you for bringing this to our attention.
We apologize for any inconvenience and will look into this matter to ensure it is resolved urgently.
This incident has been dually noted and the necessary precautions have been put in place as preventive measures. We are always keen to act proactively and plan ahead. We will make everything in our power to make sure this won't happen again.
We value your business and wish to retain you as our client.
Thank you for bringing this to our attention.
We apologize for any inconvenience and will look into this matter to ensure it is resolved urgently.
This incident has been dually noted and the necessary precautions have been put in place as preventive measures. We are always keen to act proactively and plan ahead. We will make everything in our power to make sure this won't happen again.
We value your business and wish to retain you as our client.
Best regards,