LK
Lisa K
1 reviews | Active since Apr 2012
19 May 2015, 06:35
Return not processed for over 7 weeks
I am a HUGE Spree fan but this is absolutely ridiculous. I returned products on the 7th of April 2015 and I still haven't received my refund. All of my colleague's returns (opting for spree credit) have been processed
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Spree.co.za's replyOfficial
19 May 2015, 13:51Hello lisibisi,
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
We were unable to reach you by telephone when we tried calling the cell phone number which we have on file for you. One of our Finance consultants will try to contact you again and advise accordingly.
Kind Regards,
Spree Support
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
We were unable to reach you by telephone when we tried calling the cell phone number which we have on file for you. One of our Finance consultants will try to contact you again and advise accordingly.
Kind Regards,
Spree Support
Best regards,
Spree.co.za's reply19 May 2015, 13:51
Official
Hello lisibisi,
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
We were unable to reach you by telephone when we tried calling the cell phone number which we have on file for you. One of our Finance consultants will try to contact you again and advise accordingly.
Kind Regards,
Spree Support
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
We were unable to reach you by telephone when we tried calling the cell phone number which we have on file for you. One of our Finance consultants will try to contact you again and advise accordingly.
Kind Regards,
Spree Support
Best regards,