Return not processed

<p>I've returned 2 items to Spree, and I've only been refunded for 1 of the 2 items. </p> <p> </p> <p>I've logged 2 complaints already with Spree regarding the unrefunded return, yet I have still not received any response whatsoever. I've been waiting for 3 weeks already since my first complaint. This is completely unacceptable.</p> <p> </p> <p>Usually, Spree is quite good, with fast delivery, but I am extremely disappointed at how poorly their complaints are handled.</p> <p> </p> <p>Please urgently assist me in this matter as I'm quite furious by now and heavily disappointed.</p>