RL
Richard L
1 reviews | Active since Oct 2011
17 Apr 2015, 09:35
Return not processed
I purchased a pair of shoes for my wife, then returned them since they were the incorrect size. They were collected over a month ago but the refund/credit has still not been processed. I queried this 3 times via e-mail and their online support desk, but have never received any feedback.
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Spree.co.za's replyOfficial
17 Apr 2015, 11:04Hello RichLange,
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
As per our telephone conversation we have processed your store credit and it should be reflecting on your Spree account now. Thank you for your patience.
Kind Regards,
Spree Support
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
As per our telephone conversation we have processed your store credit and it should be reflecting on your Spree account now. Thank you for your patience.
Kind Regards,
Spree Support
Best regards,
Spree.co.za's reply17 Apr 2015, 11:04
Official
Hello RichLange,
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
As per our telephone conversation we have processed your store credit and it should be reflecting on your Spree account now. Thank you for your patience.
Kind Regards,
Spree Support
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
As per our telephone conversation we have processed your store credit and it should be reflecting on your Spree account now. Thank you for your patience.
Kind Regards,
Spree Support
Best regards,