Return, not a Pick Up.

<p>Ive submitted a return on a parcel on the morning of 14th January, dropped off my parcel for pargo the same morning as well. I struggled to do the return process online and had to make a phone call of 15 minutes to do so. </p> <p>In the past two weeks I have been contacted several time by Pargo to ask if I have collected my parcel from Clicks yet. In every instance I have corrected Pargo in stating that they need to pick up the parcel. </p> <p>I have also phone Spree myself, attempting to sort out the confusion. But it still seems to be a extremely tedious process for Spree and Pargo.</p> <p>I phoned again today to clarify the status of the situation, as I have not received any feedback from Spree on the matter. </p> <p>It was said that my parcel arrived on Wednesday and the refund was only activated during my telephone conversation by the gentleman helping me.</p> <p>It was always so easy to order and receive packages from Spree, but this ordeal has put me off online shopping. </p> <p> </p>