RM
Ruqayya M

1 reviews | Active since Jul 2011

26 Jul 2016, 11:00

Response to THE SPREE TEAM

<p>I have already sent the incorrect jean back, the courier collected this morning. Have you found the correct jean??? I have not received any response from you'll regarding this as yet! Please respond ASAP. Since you sent the incorrect item and now I have returned it, I expect to be credited the R149 as the new price is R300. Why should I be inconvenienced for your incompetence? Kindly take responsibilty for your errors, you cant keep asking the customer to suffer!!! You cant expect me to wait to receive the correct item with no consequences suffered by you. Lets be fair Spree.</p>

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Replies (1)
Spree.co.za
Spree.co.za's reply26 Jul 2016, 13:32
Official

Hi Ruqayya

Our apologies for the inconvenience.

Please be advised that at the time of purchase, the item was not discounted as yet, this was not an error at the time of you placing an order.

As previously indicated, we are unable to discount an order once placed.

Warm regards

The Spree team