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Eugene D

1 reviews | Active since Jan 2011

13 Dec 2017, 12:38

Request #909691

Order Number: ********** 57 was plave 0n 24 November 2017 but on portion was delivered to me I call teir call center to let them know about this and they said they are attending to the matter. Till today I have not heard from Spree representative. I have sent them emails such as the one below:

Please note the above order was not fully delivered. If the three items missing are not on stock or available please refund my money back in to my account. The still to be delivered Items are/ missing items: Camo Bomber Jacket Khaki Green (https://www.spree.co.za/product/448725W) Brave Soul Khaki Green | Size: 9-10 YEARS Qty: 1 R299 Boys Flip Flop Navy (https://www.spree.co.za/product/279568A) Jumbo Navy | Size: 1 Qty: 1 R89 Boys Stripe Cardigan Red (https://www.spree.co.za/product/4GX5A27) POP CANDY Red | Size: 7-8 YEARS Qty: 1 R125 Please give this matter your urgent attention. I need to know what happening.

I want my itmes or they must refund me!!! What happening with these people. It a one onlineshop with bad customer service I ever got. Please help me guys.

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Replies (1)
Spree.co.za
Spree.co.za's reply17 Jan 2018, 17:06
Official

Good day

We are terribly sorry that you have encountered difficultly with your recent Spree order.

Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.

Once again, our apologies for all the trouble and frustration encountered.

Warm regards
The Spree team

Best regards,