BM
Bontshi M

1 reviews | Active since Aug 2016

11 Sept 2017, 11:39

Refund taking too long to process and no feedback

Good day,

It's been weeks and my refund has not been processed. I call and im told that items still need to go through quality check. It's really taking long. Email I sent to follow up has not been responded to.

It's frustrating because I also had an exchange item and I highly doubt ill receive it for this weekend's event.

Regards Bontshi

0
Replies (1)
Spree.co.za
Spree.co.za's reply13 Sept 2017, 09:18
Official

Good day

We are terribly sorry that you have encountered difficultly with your recent Spree order.

Please note that Spree no longer manage complaints on this platform. Kindly contact us on the various platforms available and we will attend to the matter and assist you thereon.

Once again, our apologies for all the trouble and frustration encountered.

Warm regards
The Spree team