Refund Process

Good morning Spree Customer Service,<br> <br> I previously rated your service excellent, however since found it poor.<br> <br> Return Date Return total Return Status<br> ***-1 Feb 11, 2015 R221.00 Product Received <br> <br> <br> 16 working days later I'm still waiting for my refund to be processed.<br> Exceeding 6 working days as per your terms and conditions.<br> <br> My banking details were requested, <br> From: Spree Customer Service <br> Date: Fri, Feb 27, 2015 at 5:05 PM<br> Subject: Your banking details are required to process your refund ***!<br> <br> Dear Sandra Mee, <br> You are welcome to advise if you would prefer to have store credit uploaded to your profile, as this will shorten the refund process: funds may take up to 3 working days to reflect into your account after being processed, whereas store credit will be uploaded immediately.<br> <br> Date: Mon, Mar 2, 2015 at 8:34 AM<br> Subject: Re: Your banking details are required to process your refund ***!<br> To: Spree Customer Service <br> <br> Good morning Spree team,<br> <br> I'd prefer a store credit to be uploaded onto my profile please.<br> <br> It is the 4th working day, no store credit has been uploaded to date!