1 reviews | Active since Jul 2016

26 Jul 2016, 11:50

Refund policy

<p>I bought a pair of boots last week at a 25% discount. This week they are 50% off. So i kindly asked for the difference to be refunded instead of me returning the shoes and then going through the entire repurchasing process. No one responded to my mails over 24 hrs and couldnt refund my difference. Processes need to be imrpoved or stick to one discount. </p>

0
Replies (1)
Spree.co.za
Spree.co.za's reply26 Jul 2016, 14:36
Official

Hi Gavin

Our apologies for the frustration caused.

We are unable to process a discount on an order once this is completed and dispatched to you.

We are terribly sorry that we are unable to assist you with your request at this time.

Warm regards

The Spree team

Best regards,