KH
Khanya H

1 reviews | Active since Oct 2016

06 Dec 2017, 19:55

Refund not received: ***

Bought and paid for clothes to the value of R598 00. Order was subsequently cancelled despite the proof of payment provided to Spree.

I was promised a credit voucher and later a refund, neither were done. It has been over a month and I have followed up numerous time. My sister is also facing the same predicarment. Can someone please sort this out I really do not have the energy to call Spree again!!

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Replies (1)
Spree.co.za
Spree.co.za's reply17 Jan 2018, 13:52
Official

Good day

We are terribly sorry that you have encountered difficultly with your recent Spree order.

Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.

Once again, our apologies for all the trouble and frustration encountered.

Warm regards
The Spree team