1 reviews | Active since Aug 2016
Refund for unfulfilled orders from 2017 black friday sale
I've had a good experience with spree until late last year.
I have communicated (via e-mails and telephone calls) requesting a refund and they are giving me run-around. They are not giving feedback or replying to e-mails. When I call they advise that the request will be fulfilled within 5 to 10 days. Guess what it has been a month (I made the request on the 4th December 2017).
I am tired of requesting my money back. This is so unprofessional.
Good day
We are terribly sorry that you have encountered difficultly with your recent Spree order.
Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.
Once again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree team
Good day
We are terribly sorry that you have encountered difficultly with your recent Spree order.
Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.
Once again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree team