Refund delayed and has been over 10 working days

<p>i have been a spree customer for quite sometime and to be honest iv never had difficulties with their service until now</p> <p> </p> <p>i bought a pair of boots from the around the 20th of July and unfortunately the boost didnt fit me, which i requested a refund from them, i followed their instruction of posting back the item as well as filling the refund form as per their requirements which i did on the 26th of July.</p> <p>SPREE confirmed that they have received the item back and will refund me my full amount within 10 working days till today i am still waiting which i beleive it has been more than 10 days</p> <p> </p> <p>Now ive decided to take this matter further n report it to hello peter, hoping that something will be done from the spree support team.</p>