MD
Mahlomola D

1 reviews | Active since Mar 2010

23 Nov 2015, 10:27

REFUND

I purchased a dress and I was told twice that they have not received my 1st proof of payment and I ended up paying for the 2 time for the same dress. I have received the dress paid under a correct ref number ***, however to date Spree finds it hard to refund me for the 2 price that I paid. or the same dress.<br> Will I ever shop there again I doubt. Each time when I call I get informed that they will investigate and revert. I am tired and I want my R250 made under an incorrect ref number *** at R250. I have provided proof of payment and I cannot explain further.

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Replies (1)
Spree.co.za
Spree.co.za's reply23 Nov 2015, 10:55
Official
Hello ntshepe,

Thank you for bringing this to our attention.

Our sincere apologies for the inconvenience caused.

We are investigating this matter with our finance team and will revert shortly.

Warm regards

The Spree team

Best regards,