Refund

I've placed an order on the 5th of december 2 t-shirts for my son @ spree when placing your order the money gets deducted immediately out of your account 2 days later after placing the order i receive a email from spree stating 1 of the tees they no longer have stock of of the size i placed its been week after week i've been contacting them for my refund since placing my order on the 05.12 now its been a month and 6 days later up n till to date no refund from them i've contacted them yet again yesterday after talking with 1 of their consultants Cheslyn he has reassured me after chatting to their accounts department my money would be refunded into my account end of the day yesterday (10/01) till to date no monies were refunded and i'm starting to become impatient

SPREE YOU WERE QUICK TO TAKE MONEY OUT OF MY BANKING ACCOUNT BUT PATHETIC IN REFUNDING YOU HAVE LOST A LOYAL CUSTOMER AND I WILL SURE SPREAD THE WORD TO FAMILY & FRIENDS NEVER TO USE YOUR SERVICE!!!!!!!!!!