YH
Yolandi H

1 reviews | Active since Mar 2013

02 Jan 2018, 09:56

REFTURN NOT REFUNDED A MONTH LATER

I returned good to the value of R2700 to date I have only been refunded half of the money on 7 December.

I logged a call and they picked up that the other half will be refunded by 20 December and to date I have not received the refund. I made numerous calls and now no one can pick up my outstanding refund. I have asked for a supervisor to call me 2 weeks ago and to date no one has called.

I would like to warn consumers not to purchase through SPREE.

I want my R1072 refunded and I will take this further and will complain on every social media platform until I get my refund.

Someone from spree better contact me to sort this out.

I have spent over R200 on phone calls and still nothing has happened.

Yolandi Unuvar

0
Replies (1)
Spree.co.za
Spree.co.za's reply17 Jan 2018, 17:15
Official

Good day

We are terribly sorry that you have encountered difficultly with your recent Spree order.

Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.

Once again, our apologies for all the trouble and frustration encountered.

Warm regards
The Spree team