TC
Tebogo C

1 reviews | Active since Aug 2015

25 Feb 2016, 16:03

Received wrong order twice from spree

Good day <br> <br> i placed an order at [URL Removed] and when i received my parcel instead of receiving a dress that i ordered i received a jump suit . i requested an exchange and after 3days they send me an email saying they cannot do an exchange as the dress is out of stock.<br> <br> i am very disappointed with spree as this is happening to me for the second time . it was not my fault that they packed a wrong item for me and when i tell them to take what they gave me and give me what i ordered they tell me stories. i feel very bad as i use to love spree.

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Replies (1)
Spree.co.za
Spree.co.za's reply25 Feb 2016, 16:40
Official
Hello tebogonare,

Our sincere apologies for these experiences.

We realise that the process was not one which was ideal and appreciate your feedback.

We will call you shortly to discuss the feedback which was sent to you.

Warm regards

The Spree team

Best regards,