Reaching 2 months and still waiting for my refund, no quality control

Firstly, I ordered a two piece bikini set for my daughter to which only the top was delivered. ( ********** 45-1) This item was refunded. The second part of the problem, I ordered an faulty sizing swimming costume for my daughter as well. Looking at the size that was received from the bikini compared to the swimsuit, there is a clear difference in actual size. Both were ordered as size 5-6. Return ( ********** 64-2) and still waiting on the refund. I have called and emailed countless time. The quality of products is shocking. There is no follow up, no further communications via email. I called the call center and was informed the item will be refunded. That was last week.